A Pre-Delivery Inspection, also known as a PDI, is an essential step in the process of purchasing a new or used RV from a dealership. This thorough inspection is performed by the dealership’s service department and is typically passed on to the customer through the sales department. However, due to the internal nature of the charge, the service department may receive a lower hourly rate compared to other types of repairs.
Upon arrival at the dealership, new RVs often have minor issues, or damages, that occur during the manufacturing process or transportation from the manufacturer. This is why the PDI is crucial, as it allows for any defects to be identified and addressed before the customer takes ownership of the vehicle. The initial transport trip from the manufacturer to the dealership can also reveal issues such as cabinet doors, drawers, and trim moldings that may have become loose or damaged during transit.
While some defects may be easily seen during the inspection, others may require a closer look. For example, slideout seals, plumbing, and wiring may not be immediately evident without a thorough inspection. This is why it is important for the employee conducting the PDI to have a keen eye and attention to detail.
Due to the high demand for repairs at many RV dealerships, it can be challenging for them to take on additional work from other dealerships. This is why it is vital, especially when purchasing from an out-of-state dealership, to have the RV inspected before making a purchase. This will ensure that any potential issues are identified and addressed before the RV is transported to its new location. The employee conducting the PDI only has a limited window of time to complete the inspection, making it all the more crucial to have it done before the RV is purchased.